Introduction & Definitions
These Terms and Conditions ("Terms") apply to the use of the HA999 Status platform ("Platform") and all its services. By accessing the HA999 Status website (ha999status.com), mobile app, or any related services, you are automatically deemed to have accepted these Terms.
The key terms used in this document are defined as follows:
- "Platform" – The website, mobile app, and all digital services of HA999 Status.
- "Member" – A person who has registered with HA999 Status and is using the platform.
- "Account" – A member's personal profile and wallet on the platform.
- "Fund" – Funds deposited into or won through a member's account.
- "Bonus" – Any promotional benefits provided by HA999 Status.
These Terms and Conditions are governed by the laws of Bangladesh. In the event of any dispute, the English version shall be considered the definitive text.
Eligibility & Registration
The following conditions must be met to use the HA999 Status platform:
Age Requirements
- You must be at least 18 years old at the time of registration.
- A national ID card or passport may be required for age verification.
- Any account found to belong to a minor will be immediately suspended and all funds will be forfeited.
Registration Requirements
- Each individual may only create one account.
- You must provide accurate and truthful information during registration.
- If multiple members of the same household register from the same IP address or device, you may be asked to contact us for verification.
Warning: Registering with false or incomplete information may result in account suspension at any time and forfeiture of the balance.
Account Management
You are solely responsible for the security and proper use of your HA999 Status account.
Login Security
- Never share your password with anyone.
- If you notice any suspicious activity, please notify our support team immediately.
- If you log in from a public device, always make sure to log out when done.
Account Verification (KYC)
KYC (Know Your Customer) verification must be completed before making a withdrawal or upon exceeding a specified limit. Required documents:
- Photo of National ID (NID) or Passport
- Recent Photo (Selfie)
- Bank statement or utility bill if required
Members who complete KYC enjoy faster withdrawals and exclusive benefits. It also ensures the security of your account.
Deposits & Withdrawals
Deposit Rules
- Minimum deposit is BDT 50. Maximum limits may vary depending on the payment method.
- Deposits must be made only from a payment account registered in the member's own name.
- Deposits from third-party accounts are not accepted and may result in account closure.
- Multiple payment methods are supported, including mobile banking and bank transfers.
Withdrawal Rules
- Minimum withdrawal is BDT 200.
- Withdrawals can only be made to verified payment methods.
- Wagering requirements must be fulfilled before bonus funds can be withdrawn.
- Each withdrawal request is processed within 15–30 minutes.
Funds deposited must not be connected to any money laundering or illegal activity. HA999 Status reserves the right to report suspicious transactions to the relevant authorities.
Bonuses & Promotions
HA999 Status offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which should be read carefully before claiming.
General Bonus Terms
- A wagering requirement (WR) applies to every bonus — typically 30x to 50x the bonus amount.
- If the wagering conditions are not met within the specified time after claiming a bonus, the bonus will expire.
- Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
- HA999 Status reserves the right to modify or cancel any bonus offer at any time.
Free Bets & Free Spins
- Winnings from free bets and free spins must meet specific conditions before they can be converted to withdrawable cash.
- Free spins are generally applicable to specific games only and are subject to an expiry period.
Accepting a bonus is entirely optional. If you deposit without claiming a bonus, your funds remain directly withdrawable.
Gaming Rules
Every game on HA999 Status is powered by internationally certified technology. Certain rules must be followed to ensure a fair and transparent gaming experience.
RNG & Fairness
- All game outcomes are determined by a certified Random Number Generator (RNG).
- No game outcome is predetermined, and results cannot be manipulated by any party.
Technical Issues
- If a technical issue occurs during a game, HA999 Status may void that round.
- If your internet connection is lost, the game system will automatically determine the outcome.
- Winnings displayed due to a technical error are not eligible for payout.
Sports Betting Special Rules
- Once a bet is placed, it cannot be changed (except where a cashout option is available).
- If a match is abandoned or cancelled, bets will be refunded.
- In the event of an odds error, HA999 Status reserves the right to void the affected bet.
Prohibited Activities
The following activities are strictly prohibited on the HA999 Status platform:
Violating these rules may result in permanent account closure and forfeiture of all funds.
- Creating multiple accounts or using another person's account.
- Abusing bonus offers or engaging in bonus arbitrage.
- Using any software, bot, or automation tool to play games.
- Using the platform for money laundering or any unlawful purpose.
- Attempting to hack or manipulate the platform's systems.
- Colluding with other members or engaging in match fixing.
- Using a false identity or fraudulent documents.
- Threatening or harassing the platform or other members.
Privacy & Data
HA999 Status takes the protection of your personal information extremely seriously. Our full privacy policy is published separately.
- Your information is never sold or shared with third parties.
- Information may be disclosed upon request from a lawful authority.
- We monitor your activity solely for the purpose of ensuring security.
To learn more, visit our Privacy Policy Read the page.
Intellectual Property & Copyright
All content, designs, logos, software, and other materials on the HA999 Status platform are the intellectual property of HA999 Status.
- No part of the platform may be copied, distributed, or used without prior permission.
- Using the HA999 Status logo or brand name for personal purposes is strictly prohibited.
- Content from game providers connected to the platform is protected under their own intellectual property rights.
Account Closure & Suspension
HA999 Status reserves the right to close or suspend any account at any time for the following reasons:
- Violation of any provision of these Terms and Conditions.
- Evidence of fraudulent or deceptive activity.
- Failure to complete KYC verification.
- Submit a self-exclusion request under our Responsible Gaming policy.
Self-Account Closure
Members may request account closure at any time. Any remaining balance (excluding bonuses) may be withdrawn before the account is closed.
If fraud is proven All balances (real and bonus) will be forfeited, and the relevant authorities may be notified.
Dispute Resolution
If you have a dispute regarding a game result, payment, or account matter, please follow the process below:
- Please contact our support team via live chat first.
- Please provide a description of the issue along with supporting evidence (screenshots or transaction IDs).
- Our team will investigate and provide a decision within 48 hours.
- If you are not satisfied with the decision, you may appeal to the licensing authority.
Decisions made by HA999 Status shall be considered final; however, members retain the right to pursue legal action.
Policy on Changes to Terms
HA999 Status reserves the right to update or modify these terms and conditions at any time.
- Members will be notified by email or via the platform in the event of significant changes.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
- If you do not agree to the changes, you have the right to stop using the platform and request account closure.
The date of the most recent update is displayed at the top of this page. We recommend checking back regularly.